My Sandbox 365: Copilot – Customer Visit Followup

Hey friends! It’s me! Your friendly neighborhood communications & collaboration blogger. It’s a new year (FY26!) at Microsoft and this year I’m stretching a bit and engaging in our full AI Workforce solution stack including Copilot. This is a big… Read moreMy Sandbox 365: Copilot – Customer Visit Followup

My Demo 365: Teams Phone – Shared Calling – Extension Dialing Support

Hello! Me again! It’s been a minute since I’ve come up for air. You may recall I’ve written extensively on Teams Phone Shared Calling powered by 1P Calling Plans, Operator Connect, and even Direct Routing. One super exciting new enhancement… Read moreMy Demo 365: Teams Phone – Shared Calling – Extension Dialing Support

My Demo 365: Teams Phone Direct Routing – AudioCodes SBC Virtual Edition – Part 2

Hi there! Me again! This is part 2 of a series on Teams Phone Direct Routing. In Part 1 of this series we successfully deployed an AudioCodes SBC (Virtual Edition) from the Azure Marketplace. We then created an appropriate Teams… Read moreMy Demo 365: Teams Phone Direct Routing – AudioCodes SBC Virtual Edition – Part 2

My Demo 365: Teams Phone Direct Routing – AudioCodes SBC Virtual Edition

Howdy! If you’ve been a long-time reader, you know I spend most of my time writing about technical concepts like networking, or Microsoft Teams in general, but mostly around Teams Phone and Teams Devices. One thing I’ve never walked through… Read moreMy Demo 365: Teams Phone Direct Routing – AudioCodes SBC Virtual Edition